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Shipping and Returns




Shipping

We love to ship Priority Mail by the USPS because it's fast, inexpensive for smaller packages, and reliable. We also utilize FedEx Ground for larger packages so we can keep our shipping costs to you as low as possible. We hand package and ship all of our products within 48 hours of receiving an order to ensure your items are as fresh as possible. Shipping costs are calculated based on product weight and the shipping destination. Shipping may cost up to $50.

If for any reason your product is damaged during shipping, email support@thekombuchashop.com for a free replacement. 

 

International Shipping

We are based in the Madison, Wisconsin, but ship our products all over the world! If you'd like to see how much it would cost to ship your order, you can move through the checkout process to the point in which you enter your shipping address. Shipping prices range by weight and address, so simulating your order is the best way to get a quote! 

Free shipping promotions and coupons are may be available for destinations within the continental United States only. These promotions and coupons do not apply outside of this region.

 

Holiday Orders

We understand how important it is for your loved ones gifts to arrive prior to December 25th. With this season being particularly busy for online shoppers, we recommend purchasing no later than December 14th to ensure your gift of kombucha arrives before Santa returns to the North Pole.

 

Accepted Payment Methods

We accept VISA, Mastercard, American Express, Discover, Google Pay, and PayPal.

  

Easy Returns and Exchanges

If for any reason you are not completely satisfied with one of our products, you can send it back within 30 days of delivery. As long as the item is in new condition, we will offer a full refund lest the cost of return shipping. Email support@thekombuchashop.com and we'll get you taken care of.